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An independent show guide not a venue or show. All tickets 100% guaranteed, some are resale, prices may be above face value. We're an independent show guide not a venue or show. We sell primary, discount and resale tickets, all 100% guaranteed prices may be above face value. We are an independent show guide not a venue or show. We sell primary, discount and resale tickets, all 100% guaranteed and they may be priced above or below face value.

100% guarantee

100% Guarantee
  • Tickets will arrive in time for your event.
  • You will receive the tickets you paid for, or the equivalent.
  • All tickets are valid and 100% authentic.
  • If your event is permanently cancelled, you will receive full compensation for your tickets

100% GUARANTEE

When you buy your tickets through www.chicago-theater.com, your order is protected by a 100% Guarantee, consisting of four parts:

1. Tickets will arrive in time for your event.

Your tickets are guaranteed to be delivered to you in time for your event. If you have any questions on a particular order, please contact our customer support partners directly.

2. You will receive the tickets you paid for, or the equivalent.

In the event that the exact tickets you ordered are not available, you will be provided with tickets for equivalent or better seating.

3. All tickets are valid and 100% authentic.

All sellers are rigorously evaluated according to their business practices and track record, and your tickets are guaranteed to be valid and authentic, or your money back.

4. If your event is permanently cancelled, you will receive full compensation.

If an event is canceled with no rescheduled date, you will receive full compensation for the purchase price (including service and delivery fees) in the form of a credit for use on a future purchase or a monetary refund, as determined at our sole discretion (this may vary by jurisdiction ). If an event is postponed or rescheduled, and the original tickets are valid for entry at the time of the rescheduled event, your order will not qualify for any compensation.

For more clarity on how we're handling these exceptional times please visit our Covid Information Page.

For full details of our guarantee and compensation policy please view the Compensation Policy & 100% Guarantee sections of our Terms & Conditions


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  • Certified secure checkout
  • Phone customer support
  • 100% guarantee
  • We are an independent show guide not a venue or show. We sell primary, discount and resale tickets which may be priced above or below face value.